Service Request Ticket - # 40537

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2010 08:50 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 928h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:CD


Wireless NIC 00:24:2C:5B:58:5C


Bluetooth NIC 00:25:56:D3:B4:E3

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Joshua Johnson Nov 30, 2010 11:56 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 30, 2010 11:56 AM 
returned it
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Lance Jewett Nov 30, 2010 11:25 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Nov 30, 2010 11:25 AM 
hard drive is full, they are not restarting the
computers
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Joshua Johnson Nov 30, 2010 08:50 AM 
One of the netbooks is not letting the profile
load. It comes up with a window that says that the
profile could not be loaded. they have had this
problem before.

88441
hilterbl@wou.edu
lib117
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