Service Request Ticket - # 40539

Service Request Ticket - # 40539

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Service Request Information

CONTACT	Name	Hill, Kathy	Date	Nov 30, 2010 09:57 AM
	Department	College of Liberal Arts and Sciences	Phone	88271
	Location		Email	hillk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20010667 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	LaserJet 4550N color printer
	Serial No.	JPRCH34626	Location	PDR
	Model	C7086A	Hostname
	Notes	16ppm black, 4ppm color 35,000 duty cycle	Ink/Toner Refill

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	todorovt@wou.edu	88925

Tracking

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Dec 15, 2010 10:10 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Todor Todorov	Dec 15, 2010 10:10 AM	I setup the new replacement printer and took the loaner one back to Adam's desk	Add Attachment
Todor Todorov	Dec 14, 2010 04:14 PM	Task reassigned to Todor Todorov.	Add Attachment
Tricia Flaherty	Dec 14, 2010 03:25 PM	New Printer is under New Equip Setup task #40682	Add Attachment
Adam Wehner	Dec 03, 2010 11:57 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Adam Wehner	Dec 03, 2010 11:57 AM	A printer has been ordered as a replacement.	Add Attachment
Teresa Hutchinson	Nov 30, 2010 12:16 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Teresa Hutchinson	Nov 30, 2010 12:16 PM	**This is an email** Can you tell me when someone might be able to get to task 40539? I need to print faculty term contracts, and can not print them. Thank you for your assistance. Kathy	Add Attachment
Brian Berkley	Nov 30, 2010 11:27 AM	Task reassigned to Adam Wehner.	Add Attachment
Joshua Johnson	Nov 30, 2010 09:57 AM	**This is an email** Good morning, I'm getting a printer error on our colored printer # 4550N Hewlett Packard printer. It doesn't have a WOU number on the machine. Sue DeNoyer may have reported it yesterday # 40526. I've tried turning it off and unplugging. Thank you for your assistance. Kathy -- ------------------------------------------------------ Kathy Hill Western Oregon University Administrative Assistant to the Dean College of Liberal Arts and Sciences Western Oregon University 345 N Monmouth, HSS 234 Monmouth, OR 97361 503-838-8226 Fax 503-838-8034	Add Attachment