Service Request Ticket - # 40540

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2010 10:04 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY323674 Location PDR

Model CB516A Hostname wuclab2.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Fuser added via Maint Repair P0084130 SR46332 FEB2012, MAINT kit for HP LJP4515X from P0088536 SR49328 FEB2013 IP: 140.211.118.26 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:B3:26

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 02, 2010 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Dec 02, 2010 03:28 PM 
Printer is ok.  Will look at ordering a
maintenance kit for it.
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Teresa Hutchinson Nov 30, 2010 01:26 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Nov 30, 2010 01:26 PM 
This is an HP, not a Xerox, so we are not able to 
change the maintenance kit.  :(
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Katie Halvorson Nov 30, 2010 12:07 PM 
Where do I pick up the maintenance kit?
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Joshua Johnson Nov 30, 2010 10:04 AM 
Greetings,

 

Printer 2008 0294 is saying “replace the
maintenance kit”.

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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