Task reassigned to Todor Todorov.

switched the wireless manager from dell to
windows. uninstalled at&t and mcafee software.
updated sophos

He has just dropped off the laptop.  It's on my 
desk and he will be back at 3:00 or so to pick it 
up.  His cell # is  503-936-2009.  He would also 
like to remove all the AT&T wireless programs, he 
is no longer using this service.

****This is an email****

Hi Roy,

That is funny timing!

Yes, I think we can work on that.  The only 
little snag is it's the first week of Winter Term 
so the to do list for the tech's is rather long 
but if you would like to drop it off around 9:00 
we will do our best to take care of it by 3:00 
for you.

Thanks!
Teresa

****This is an outgoing email****
Hi Roy,

We were just following up with you regarding a 
service request that we have for you  (#40555)

Description: Needs some assistance with his 
laptop with some different issues.

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa Hutchinson

Status changed from (4) On Hold to (1) Pending

Status changed from (1) Pending to (4) On Hold

Roy will be by tomorrow morning and will drop it 
off around 9:00 and then would like to pick up at 
1:00.