Service Request Ticket - # 40587

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2010 04:15 PM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091324[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F5:8B

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 11, 2011 08:44 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 11, 2011 08:44 AM 
Old CPU, 20050783[Edit Inv], now in ITC 207 Storage and
updated in inventory.  Closing this task.
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Teresa Hutchinson Feb 10, 2011 04:10 PM 
Status changed from (5) Completed to (1) Pending
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Teresa Hutchinson Feb 10, 2011 04:10 PM 
****This is an email****

We did some monitor swapping up here and now we 
all have two monitors which is quite nice.  I 
don't think he took any monitors away.

I still have my old computer here in my room.  We 
were worried that something wouldn't run right on 
the new one during payroll.  Haven't had any 
problems, so I think the old one could be taken 
away.
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Dale Goodell Dec 14, 2010 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Dec 14, 2010 08:26 AM 
This setup task is complete.  Dustin is keeping
his old CPU as a backup until January 3, as he is
running specialized software for mission-critical
tasks.
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Dale Goodell Dec 13, 2010 04:27 PM 
Dustin is keeping his old machine as a backup
until January 3.  Otherwise, this task is complete.
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Dale Goodell Dec 07, 2010 04:29 PM 
Task reassigned to Dale Goodell.
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Karisa Mueller Dec 02, 2010 04:15 PM 
This will be on the back counter is ITC 008 with GFA SETUP form.
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