Service Request Ticket - # 40601

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2010 08:23 AM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060231[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 54L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:F2

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Dec 06, 2010 10:08 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 06, 2010 10:08 AM 
problem fixed. (unplugged speakers)
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Todor Todorov Dec 06, 2010 09:12 AM 
Task reassigned to Todor Todorov.
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Emily Kavanagh Dec 06, 2010 08:23 AM 
Henry's having the problem of no sound coming out
of his computer 20060231[Edit Inv]. 
He has tried going into the volume controls and
that didn't seem to work. 
889494
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