Service Request Ticket - # 40604

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2010 09:54 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100416[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GNQPNN1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077859 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:93:99:BE

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 14, 2010 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Dec 06, 2010 10:07 AM 
Task reassigned to Dale Goodell.
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Karisa Mueller Dec 06, 2010 09:54 AM 
She just got a new computer.  She wants a banner
icon on her desktop and also her Dyno Label-Maker
is not printing.  Her computer is #20100416[Edit Inv].
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