Service Request Ticket - # 40617

Service Request Information

CONTACT Name Johnson, Pattie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2010 09:50 AM
Department The Research Institute Phone 88779
Location Email johnsop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050770[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m, Pentium M,2GHz,400MHz FSB,12.1in WXGA
Serial No. 1B8GK81 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:12:3F:81:94:02


Wireless NIC 00:12:F0:87:F7:3E

TECHS Submitted by Todor Todorov Contact todorovt@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Dec 07, 2010 11:15 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 07, 2010 09:51 AM 
I have the laptop here at the tech area.

She uses the local account Temp
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Todor Todorov Dec 07, 2010 09:50 AM 
Pattie has a laptop that she uses off campus to
remotely connect to her campus machine, and Sophos
has never been able to download updates
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