Service Request Ticket - # 40624

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2010 01:20 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070567[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in flat panel monitor # 1908FP
Serial No. CN0DY840742617AM16YA Location PDR
TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 08, 2010 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 08, 2010 09:28 AM 
both logged in with no 
problems
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Nathan Higginbotham Dec 08, 2010 09:23 AM 
Didn't specify Mac or PC, they listed the monitor
wou number not the Mac.  The Mac's number is
20080325[Edit Inv]. Checking both mac and PC
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Nathan Higginbotham Dec 08, 2010 09:14 AM 
Task reassigned to Nathan Higginbotham.
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Kurt San Agustin Dec 07, 2010 01:20 PM 
MAC in library will not let students log on. It is
one of the two mac's where most of the computers
are. They have tried restarting the mac and it is
still not working

Computer # 20070567[Edit Inv]
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