Service Request Ticket - # 40653

Service Request Information

CONTACT Name Cucchiara, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2010 08:39 AM
Department Student Engagement Phone 88514
Location Email cucchias@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070430[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 8XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:32

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Dec 10, 2010 08:57 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Dec 10, 2010 08:57 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Dec 10, 2010 08:57 AM 
the splitter in the back of the box was loose.
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Emily Kavanagh Dec 10, 2010 08:39 AM 
Stephen has two monitors that he uses and he came
in to toady and turned ion his computer 20070430[Edit Inv]
and instead of having two monitors that he can see
different things on they just seem to be pulling
up the same thing on both. He said just now that
one of the monitors just totally went blank.
88514 
He will be here from 8-5
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