Service Request Ticket - # 40655

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2010 12:24 PM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20100448[Edit Inv] (opens in a new window) Bldg/Room ITC 306
Service Tag Description Apple iPad Wi-Fi 16GB #BF822LL/A
Serial No. V5049XHHZ38 Location Computer Science c/o John Masaglia

CPU Unknown


OS Software

Wireless NIC 8C:7B:9D:E0:52:43


Bluetooth NIC 8C:7B:9D:E0:52:44

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jan 05, 2011 10:51 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jan 05, 2011 10:51 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Jan 05, 2011 10:51 AM 
****This is an email****

Got them. Thanks.

John
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Teresa Hutchinson Jan 05, 2011 09:28 AM 
****This is an outgoing email****
Hi John,

We were just following up with you regarding a 
service request that we have for you  (#40655)

Description: NEW EQUIP SETUP:  10 Apple iPads 
need to be delivered.

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa Hutchinson
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Public
Lance Jewett Dec 16, 2010 12:50 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lance Jewett Dec 15, 2010 03:06 PM 
called left a vm
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Teresa Hutchinson Dec 15, 2010 01:44 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Dec 14, 2010 04:16 PM 
Also have a 9 cell battery that is invoiced and 
ready to go to John Marsaglia to go with 
W#20071161[Edit Inv] XPS M1730 laptop it will be with iPads 
and include seperate invoice
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Karisa Mueller Dec 10, 2010 12:24 PM 
WOU# 20100448-20100457[Edit Inv].  These are located in a box on the 
counter by Tricia's desk.  Note:  After Friday (12/10) see Tricia to 
unlock the cabinet they will be stored in.
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