Service Request Ticket - # 40681

Service Request Information

CONTACT Name Saindon, Brad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2010 12:04 PM
Department Health & Exercise Science Phone 88384
Location Email saindonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091302[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 53Q1KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53Q1KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:FD

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 15, 2010 12:13 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 15, 2010 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Dec 15, 2010 12:13 PM 
had him change mydocs path to H:\
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Todor Todorov Dec 15, 2010 10:15 AM 
left a VM asking for available day and time
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Joshua Johnson Dec 14, 2010 12:04 PM 
Brad is not able to access his my document folder
on his computer. he got a prompt to do right click
and properties and defualt restore and now he
dosnt know were his my documents are. He has the
team viewer on his computer.

88384
saidonb@wou.edu
NPE
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