Service Request Ticket

Service Request Information

CONTACT	Name	Hill, Kathy	Date	Dec 14, 2010 02:48 PM
	Department	College of Liberal Arts and Sciences	Phone	88271
	Location		Email	hillk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20100464 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 8560/DN Color Printer #8560/DN
	Serial No.	FBT203979	Location	PDR
	Model	8560/DN	Hostname	la-las-dean-office / lasdeansoffice.wou.edu
	Notes	duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppm color or B&W IP: 140.211.76.13	Ink/Toner Refill
	Wired NIC	00:00:AA:D6:49:5B

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	todorovt@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Dec 15, 2010 10:00 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Dec 15, 2010 10:00 AM	delivered and setup	Add Attachment
Todor Todorov	Dec 14, 2010 04:00 PM	**This is an email** Friday morning works for me. Todor	Add Attachment
Todor Todorov	Dec 14, 2010 04:00 PM	**This is an email** Hi Toder, I'll be in meetings all morning tomorrow, and out at noon. I'll be in on Friday from 7:30am-2:15 pm. I'm leaving today at 4:00. Let me know if you're available Friday morning. Let me know what's workable for you. Kathy	Add Attachment
Todor Todorov	Dec 14, 2010 03:39 PM	**This is an email** Hi Kathy, This is Todor with UCS. We have a new Xerox Phaser 8560/DN Color Printer that is ready to be delivered and installed. What would be a good day and time when I can get access to the office and setup the printer? Please, call us back at ext. 88925 or simply reply to this email. Thank you,	Add Attachment
Tricia Flaherty	Dec 14, 2010 03:26 PM	this is related to SR#40539 in Adam's queue	Add Attachment
Karisa Mueller	Dec 14, 2010 02:48 PM	This will be located on the back counter of ITC 008.	Add Attachment