Service Request Ticket - # 40691

Service Request Information

CONTACT Name Proebstel, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2010 08:59 AM
Department Health & Exercise Science Phone 88908
Location Email proebsta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091299[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53G1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:83:F9:07

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact rossm@wou.edu 88046

Tracking

Entered by Date Memo
Mike Ross
Email

Public
Entered by Date Memo
Octavio Cervantes Dec 15, 2010 09:52 AM 
Status changed from (1) Pending to (5) Completed
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Mike Ross Dec 15, 2010 09:52 AM 
Astra is back up.
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Brian Berkley Dec 15, 2010 09:23 AM 
Task reassigned to Mike Ross.
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Brian Berkley Dec 15, 2010 09:23 AM 
****This is an email****
Amy,

Our Oracle DBA's are working on that right now,
its related to migrating our Oracle databases last
night off a system that we are taking out of
production.

Mike Ross is being assigned this task.

Thanks,
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Octavio Cervantes Dec 15, 2010 08:59 AM 
Cannot access asdra 7 on her computer this
morning. Only problem she has had.
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