Service Request Ticket - # 40720

Service Request Information

CONTACT Name Frederick, Isaac   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2010 11:01 AM
Department Athletics Phone 88420
Location Email frederickd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080447[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 2Q0YNH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Windows XP Pro, 64 bit Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068314 installed as Offcie Pro 2003

Wired NIC 00:21:70:C3:90:0C


Wireless NIC 00:21:5C:8A:CF:F5

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Dec 20, 2010 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Dec 20, 2010 03:38 PM 
cleaned up his browsers with CCleaner
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Lance Jewett Dec 20, 2010 01:18 PM 
Task reassigned to Gabriel Thrash.
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Emily Kavanagh Dec 20, 2010 11:01 AM 
The speed of his internet has slowed. It's taking
about 10 minutes to download 1 megsa bite  the
laptop is 20080447[Edit Inv]. 
503-680-9244
Please call before 3pm
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