Service Request Ticket - # 40732

Service Request Information

CONTACT Name Milligan, Lucinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2010 08:58 AM
Department Graduate Studies Phone 88486
Location Email milliganl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080484[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag F8JNPH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. F8JNPH1 Location ITC Hallway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:EA:1E

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 22, 2010 09:25 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 22, 2010 09:25 AM 
Task reassigned to Brian Witt.
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Brian Witt Dec 22, 2010 09:25 AM 
Called and she said the files showed up today.
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Brian Berkley Dec 21, 2010 09:06 AM 
Task reassigned to Network Support.
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Octavio Cervantes Dec 21, 2010 08:58 AM 
Has many files from her i drive missing, maybe
areound 50. She was in them yesterday, so this
just happened this morning.
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