Service Request Ticket - # 40736

Service Request Information

CONTACT Name Zygmont, Zenon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2010 10:28 AM
Department Business/Economics Division Phone 88244
Location Email zygmonz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070941[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. C3B5CG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065792 installed as Office Pro 2003

Wired NIC 00:1E:C9:78:6F:8E


TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public

Entered by Date Memo
Todor Todorov Dec 28, 2010 10:53 AM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 21, 2010 03:18 PM
Task reassigned to Todor Todorov.
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Octavio Cervantes Dec 21, 2010 10:28 AM
Has been having this issue for a couple days now.
He is unable to connect to the printer, at first
he thought it was because he did not have access
to the h drive. But that is not the cause of the
problem. 
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