Service Request Ticket - # 40780

Service Request Information

CONTACT Name Carey, Jon R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 28, 2010 03:05 PM
Department Health & Exercise Science Phone 88910
Location Email careyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070861[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 5NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:81:2B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Dec 29, 2010 03:59 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 29, 2010 03:59 PM 
found hundreds of different malware and was able
to remove them successfully
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Todor Todorov Dec 29, 2010 10:25 AM 
various malware and spyware
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Todor Todorov Dec 29, 2010 09:06 AM 
Task reassigned to Todor Todorov.
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Joshua Johnson Dec 28, 2010 03:05 PM 
Jon is getting a windows sevurety alert and it is
telling him that his computer may be infected. 

88910
careyj@wou.edu
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