Service Request Ticket - # 40820

Service Request Ticket - # 40820

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Service Request Information

CONTACT	Name	Henrickson, Adria	Date	Jan 03, 2011 12:37 PM
	Department	OHSU School of Nursing	Phone	88179
	Location		Email	gredviga@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080020 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	B32LVG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003
	Wired NIC	00:21:70:0A:F9:AF

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	todorovt@wou.edu	88925

Tracking

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Jan 06, 2011 11:32 AM	Task reassigned to Todor Todorov.	Add Attachment
Todor Todorov	Jan 06, 2011 11:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Jan 05, 2011 01:33 PM	**This is an email** No problem- it¿s a PC and we need the power cord that goes from the machine to the wall. The WOU # is 20080020. Thanks! Adria	Add Attachment
Teresa Hutchinson	Jan 05, 2011 01:08 PM	**This is an email** Quick questions, is this for a PC or a Mac and is it the power cord from the machine to the wall? Do you happen to have the WOU# of the computer? Sorry for the questions! Thanks! Teresa	Add Attachment
Teresa Hutchinson	Jan 05, 2011 01:06 PM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Jan 05, 2011 01:06 PM	**This is an email** Hi Teresa, Yes, Bill took care of the jack for MNB 208 this morning, so we¿re only in need of the power cord now. Thanks! Adria	Add Attachment
Teresa Hutchinson	Jan 05, 2011 01:04 PM	Checking with Adria if this has been taken care of or if we can help with anything.	Add Attachment
Teresa Hutchinson	Jan 05, 2011 10:14 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Karisa Mueller	Jan 03, 2011 12:37 PM	**This is an email** Hello- We have two faculty who will now be sharing an office (MNB 208). So we¿ve rearranged the office and moved the extra computer from our front office into MNB 208. But, we¿ve never had a power cord for that extra computer, so if possible, can we have a power cord sent over, or can I come pick one up somewhere? Also, we¿ll need to have a second network jack activated in that office- does this request go through Teresa Hutchinson? Thanks, Adria Adria Gredvig Academic and Simulation Associate OHSU School of Nursing at Western Oregon University 345 N. Monmouth Ave. Monmouth, OR 97361 phone: (503) 838-8179 fax: (503) 838-8983 gredviga@ohsu.edu	Add Attachment