Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	Jan 04, 2011 07:38 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050031 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
	Serial No.	0120409-MD051630381	Location	PDR
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	00:03:BA:CC:CE:66

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	Jan 19, 2011 11:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	Jan 19, 2011 11:31 AM	Task reassigned to Lance Jewett.	Add Attachment
Teresa Hutchinson	Jan 07, 2011 10:01 AM	**This is an outgoing email** Hi Angie, We were just emailing you regarding a service request that we have for you. (#40845) Thin Client in WUC Info Desk has a front cover that is loose. Thanks for your patience and we will help with this as soon as possible. Thanks, Teresa Hutchinson	Add Attachment Public
Teresa Hutchinson	Jan 04, 2011 07:38 AM	I am not sure if this is a duplicate from yesterday or not. I do not show a task already for this so have created a new one and if THERE is one already created, sorry for the confusion.	Add Attachment
Teresa Hutchinson	Jan 04, 2011 07:38 AM	**This is an email** This thin client is at the stand up station by the WUC Information Desk. It has a problem. It looks like the front cover has come loose. The screen is now set so you can use it. Angie Barry Office Coordinator Werner University Center 503.838.8064 phone 503.838.8427 fax Please consider your environmental responsibility before printing this email. #20050031	Add Attachment