Service Request Ticket - # 40940

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2011 10:35 AM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24in, Intel Core 2 Duo #Z0FF
Serial No. SQP83713DZE7 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office MAC 2008 from P0067762, Adobe Design Premium CS5 Mac from P0075910 installed as CS4 Design Premium for Kevin 6-2010

Wired NIC 00:22:41:33:F2:76


Wireless NIC 00:21:E9:E2:DF:10


Bluetooth NIC 00:23:12:37:A1:0F

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jan 13, 2011 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jan 12, 2011 11:24 AM 
We scheduled it for this Thursday
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Todor Todorov Jan 12, 2011 11:23 AM 
We scheduled it for this Thursday
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Teresa Hutchinson Jan 12, 2011 08:40 AM 
****This is an outgoing email****
Hi Kevin,

We were just emailing you regarding a service 
request that we have for you. (#40940)

He would like CS 5 on his computer.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Todor Todorov Jan 07, 2011 01:15 PM 
Task reassigned to Todor Todorov.
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Karisa Mueller Jan 07, 2011 10:35 AM 
He was on sabbatical last term and so he put off
getting CS 5 installed on his computer.  He would
like to have that done now.  W#20080373[Edit Inv]
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