Service Request Ticket - # 40968

Service Request Information

CONTACT Name Kinney, Patricia- goes by Susanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2011 08:32 AM
Department Business Services Phone 88958
Location Email kinneys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080474[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 19JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380

Wired NIC 00:21:70:6F:CE:0D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 12, 2011 03:27 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 12, 2011 03:27 PM 
\\cougar\woufavs\ issue
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Brian Berkley Jan 12, 2011 09:38 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Jan 10, 2011 08:32 AM 
She is using IE for the browser.  Tried to re-
boot and it didn't help. All her favorites are 
gone and it won't ler her add them.  Her co-
worker said she lost hers as well.
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