Service Request Ticket - # 40973

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2011 10:12 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060465[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description HP DeskJet D4160 Printer #C9068A#B1H
Serial No. STH6AR824VQ Location

Model C9068A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 10, 2011 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 10, 2011 12:31 PM 
He is up and running.  The printer just needed to
be reset.
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Teresa Hutchinson Jan 18, 2011 09:08 AM 
****This is an outgoing email****
Hi Trisha,

We were just emailing you regarding a service 
request that we have for you. (#40973)

Cannot print from personal laptop as they 
previously did.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Brian Berkley Jan 12, 2011 11:14 AM 
Task reassigned to Adam Wehner.
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Karisa Mueller Jan 10, 2011 10:12 AM 
Tom, a contract person, usually brings his laptop
and prints from his laptop.  In the last week he
is unable to print from his personal laptop. 
There is a light flashing on the printer.  They
are able to still print from their computers. 
This is in room 134.
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