Service Request Ticket - # 41020

Service Request Information

CONTACT Name Emerick, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2011 01:45 PM
Department Education & Leadership Phone 88471
Location Email phelpsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040692[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 7CS8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F3:0E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 12, 2011 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 12, 2011 03:35 PM 
added to special-ed ldap groups
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Brian Berkley Jan 12, 2011 11:02 AM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Jan 11, 2011 01:45 PM 
20040692[Edit Inv]

Contact phone:  8-8986

Saying that the computer device attached to the 
system is not function.  Error 8007001F.

The source WSH Network - Map Network Drive.

She tried restarting and didn't help.  Started 
yesterday.
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