Service Request Ticket - # 41021

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2011 02:57 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091335[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53B0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F4:E2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 28, 2011 02:21 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 21, 2011 04:09 PM 
Status changed from (4) On Hold to (1) Pending
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Dale Goodell Jan 21, 2011 04:09 PM 
Transfer from 20050790:
Creative Suite Premium (v1 from P0049292)and CS2
v2 from P0058946
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Dale Goodell Jan 20, 2011 10:47 AM 
Status changed from (5) Completed to (4) On Hold
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Dale Goodell Jan 14, 2011 09:25 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Jan 14, 2011 09:25 AM 
All five new machines installed 1/13/2011;
inventory updated 1/14/2011; closing task as
Completed.
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Dale Goodell Jan 12, 2011 04:03 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Jan 12, 2011 01:25 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jan 11, 2011 02:57 PM 
on the counter in ITC008 are 5 stations to 
replace the following:
W#20040674 Student Worker Station
to be replaced by W#20091335 and W#20091407
W#20050787 Student Worker #1
to be replaced by W#20091336 and W#20091408
W#20050788 Student Worker #2
to be replaced by W#20091337 and W#20091409
W#20050789 Student Worker #3
to be replaced by W#20091338 and W#20091410
W#20050790 Student Worker #4
to be replaced by W#20091339 and W#20091411
David Compton is the contact person and can give 
you exact locations within the Admissions Office 
area(APSC408)
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