Service Request Ticket

Service Request Information

CONTACT	Name	Zampich-Gibbs, Adria	Date	Jan 12, 2011 07:56 AM
	Department	International Education & Development	Phone	88161
	Location		Email	zampicha@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060165 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
	Serial No.	J75WQB1	Location	PDR
	CPU	Pentium 4-3.4Ghz
	OS	Unknown	Software	MS Office Pro 2003 from P0058823
	Wired NIC	00:13:72:AC:75:1F

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	todorovt@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Jan 13, 2011 12:37 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Higginbotham	Jan 12, 2011 01:24 PM	Contact changed from Adria Gredvig to Adria Zampach-Gibbs.	Add Attachment
Nathan Higginbotham	Jan 12, 2011 01:24 PM	Task reassigned to Todor Todorov.	Add Attachment
Jackie Digmann	Jan 12, 2011 11:45 AM	She wants this done right away.	Add Attachment
Jackie Digmann	Jan 12, 2011 11:44 AM	her phone number is actually 88161. They can please stop by anytime to come fix it, they dont need to call to set up an appt first.	Add Attachment
Nathan Higginbotham	Jan 12, 2011 09:44 AM	Task reassigned to Nathan Higginbotham.	Add Attachment
Nathan Higginbotham	Jan 12, 2011 09:44 AM	Everyone was in a meeting.	Add Attachment
Gabriel Thrash	Jan 12, 2011 08:49 AM	called and left vmail.	Add Attachment
Teresa Hutchinson	Jan 12, 2011 07:56 AM	When she came into work today, her computer was saying press F1 to reboot and press F2 to see system settings. So she tried to re-boot and it didn't help.	Add Attachment