Service Request Ticket - # 41033

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2011 10:10 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080078[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0805BE835D Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:C3:00:83

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 18, 2011 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 14, 2011 11:03 AM 
Task reassigned to Lance Jewett.
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Nathan Higginbotham Jan 14, 2011 10:13 AM 
The others were fine. One of them was missing
though not sure it its being tested.
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Gabriel Thrash Jan 12, 2011 11:17 AM 
There was class in there when i went over.
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Brian Berkley Jan 12, 2011 10:55 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Jan 12, 2011 10:10 AM 
****This is an email****

We have the following problems with computers in 
the MNB 110 lab:


20080078[Edit Inv] (second row on instructors station side 
of room) - "no vga cable"


20080065[Edit Inv], 20080062[Edit Inv] (fourth row side opposite of 
instructors station) - upside-down display

Thanks,

-- 

Sharyne Ryals
Math Office Specialist
Western Oregon University
503-838-8465
ryalss@wou.edu
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