Service Request Ticket - # 41034

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2011 10:37 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Mickeala Rogers Contact mrogers10@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Courtney Carlson Jan 12, 2011 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Courtney Carlson Jan 12, 2011 12:27 PM 
Delivered 1 box, left under the printer table in
the MNB 223 lab
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Mickeala Rogers Jan 12, 2011 10:37 AM 
The printer on the second floor of MNB 223 WOU# 
20100415[Edit Inv] needs printer paper. running low
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