Service Request Ticket - # 41076

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2011 04:56 PM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060215[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 6P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C8:B1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Mar 02, 2011 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Mar 02, 2011 04:09 PM 
This  done awhile ago
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Teresa Hutchinson Jan 14, 2011 08:45 AM 
She dropped off the laptop this morning and left 
her password and all the power cords, etc and I'm 
going to put in Tricia's chair.
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Tricia Flaherty Jan 13, 2011 04:57 PM 
she would like Office(licensed for Office 2003) 
and antivirus installed on her laptop, please 
update task when she drops it off and her admin 
password on the laptop if she has one so we can 
install apps and do updates that might require 
restarts.
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Tricia Flaherty Jan 13, 2011 04:56 PM 
nee
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