Service Request Ticket - # 41097

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2011 08:10 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081109[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude E5400, 2.00GHz, 2M, 800MHz FSB
Serial No. BJ955K1 Location PDR

CPU Intel Core 2 Duo T7250(2.00GHz,800MHz,2ML2)


OS Unknown Software Roxio Creator Dell Edition 9.0, Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070637, DreamWeaver MX 2004 from P0052818 & Adobe Acrobat Pro v9 WIN from P0067126 transferred July 2009 from W#20030387 for Math dept

Wired NIC 00:21:9B:F1:AA:22


Wireless NIC 00:22:FB:39:0C:C0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 21, 2011 09:59 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 21, 2011 09:59 AM 
switch needs to be turned on for wifi to work
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Brian Berkley Jan 20, 2011 11:56 AM 
left vm
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Brian Berkley Jan 19, 2011 04:59 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Jan 18, 2011 08:10 AM 
20081109[Edit Inv] - Department laptop in NS/Math and it 
used to work on wireless and not it's not.  
Getting an error message about an error with the 
wireless network.
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