Service Request Ticket - # 41142

Service Request Information

CONTACT Name Compton, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2011 12:34 PM
Department Admissions Office Phone 88571
Location Email comptond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091436[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DK2G0M1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. DK2G0M1 Location Ready for PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F2:9B


Wireless NIC 00:23:14:8E:88:10


Bluetooth NIC F0:7B:CB:A8:46:BC

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 24, 2011 12:39 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 20, 2011 10:45 AM 
Task reassigned to Dale Goodell.
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Karisa Mueller Jan 19, 2011 12:34 PM 
The laptops being replaced are 20050899-20050904[Edit Inv].
 These laptops are in their cases with setup forms
on the back counter of ITC 008.
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