Service Request Ticket - # 41173

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2011 04:57 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100501[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 6PCV8P1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078374 installed as Office Pro Plus 2007

Wired NIC 84:2B:2B:B0:D6:D4

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Apr 06, 2011 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 06, 2011 09:02 AM 
Task reassigned to Nathan Sauer.
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Brian Berkley Apr 06, 2011 09:02 AM 
	

Nathan, are these done and installed?  If so,
please close it, if not please reassign to me.

Thanks.
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Brian Berkley Apr 05, 2011 04:36 PM 
Task reassigned to UCS Tech.
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Nathan Higginbotham Jan 26, 2011 10:33 AM 
Task reassigned to Jordan Colton.
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Nathan Higginbotham Jan 26, 2011 10:33 AM 
Being imaged now.
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Karisa Mueller Jan 21, 2011 04:57 PM 
The computers are W# 20100501- 20100507[Edit Inv].  Use the
smart classroom image.  These computers are
stacked on the back counter in ITC 008.  Let
Nathan know when they are finished.
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