Service Request Ticket - # 41216

Service Request Information

CONTACT Name Proebstel, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2011 03:22 PM
Department Health & Exercise Science Phone 88908
Location Email proebsta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091299[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53G1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:83:F9:07

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jan 26, 2011 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jan 26, 2011 03:48 PM 
*poof* its gone
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Jordan Colton Jan 26, 2011 03:22 PM 
Task reassigned to Jordan Colton.
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Karisa Mueller Jan 26, 2011 03:22 PM 
She doesn't know if she has an anti-virus.  She
did not click on the 'click here to clean the
virus.'  She tried logging off and back on and the
warning is still there.
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