Service Request Ticket - # 41238

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2011 08:59 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20050257[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Epson 2480 Flatbed Scanner #TA247ll/a
Serial No. FZ6V077436 Location PDR
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 28, 2011 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 28, 2011 09:54 AM 
This one was usb needed to be unplugged and
plugged back in again.
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Nathan Higginbotham Jan 28, 2011 09:13 AM 
Task reassigned to Nathan Higginbotham.
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Emily Kavanagh Jan 28, 2011 08:59 AM 
Scanner 20050257[Edit Inv] is not working. It is on but
every time someone tries to scan something an
error message comes up asking if we need to
trouble shoot the problem
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