Service Request Ticket - # 41243

Service Request Information

CONTACT Name Price, Suzanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2011 11:36 AM
Department Education & Leadership Phone
Location Email prices@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 28, 2011 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 28, 2011 03:16 PM 
was michelle price
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Brian Berkley Jan 28, 2011 12:58 PM 
****This is an email****
Suzanne,

I have an interview to conduct at 1, but try this,
and let me know if you have problems, I should be
available around 230.

http://www.wou.edu/~bberkley/blogs/2011/01/are_your_docume.php
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Brian Berkley Jan 28, 2011 12:57 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 28, 2011 12:57 PM 
http://www.wou.edu/~bberkley/blogs/2011/01/are_your_docume.php
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Jackie Digmann Jan 28, 2011 11:36 AM 
She was gone for a couple weeks and when she came
back all of her favorites were gone.

She is using explorer
Contact at 88493, you can call anytime, leave a
message if no answer.
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