Service Request Ticket - # 41257

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2011 09:38 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060169[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
Serial No. GDV7RB1 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software MS Office Pro2003 from P0047320 transfered from W#2000838, Adobe Acrobat PRO Extended v9.0 WIN from P0070929
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 31, 2011 11:27 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett Jan 31, 2011 11:27 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Lance Jewett Jan 31, 2011 11:27 AM 
They were not connecting to bart. Ran gpupdate and
they connected again.
 Add Attachment
Karisa Mueller Jan 31, 2011 09:38 AM 
****This is an email****

Hi Message says that no printers are installed.
Thanks. Sue
 Add Attachment
Karisa Mueller Jan 31, 2011 09:38 AM 
****This is an email****

On 01/27/11 11:38, Sue Payton   wrote:
> #20060169[Edit Inv]. is having trouble connecting to the
printers. Users are getting an error.
> Thanks. Sue
 Add Attachment