Service Request Ticket - # 41266

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2011 11:55 AM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100595[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag 5WC3YN1 Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. 5WC3YN1 Location general use- contact Don Hood

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as Office 2007 from P0078636, Adobe Captivate 5 WIN from P0078635, Adobe Photoshop Elements WIN/MAC license from P0083411

Wired NIC 5C:26:0A:32:BC:C1


Wireless NIC 58:94:6B:A7:BF:B4


Bluetooth NIC 1C:65:9D:50:53:AE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 10, 2011 11:40 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Feb 01, 2011 02:18 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Feb 01, 2011 02:18 PM 
Expect someone from TRI-Eugene to be on-campus on
2/10.  Will coordinate pickup that day.
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Dale Goodell Feb 01, 2011 01:26 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jan 31, 2011 11:55 AM 
This laptop gets Office Pro Plus 2007 and Adobe 
Captivate for WIN v5 from P0078636
T:\Adobe Captivate\Captivate_v5\Captivate_v5_WIN
It will be on counter in ITC008 with New 
Equipment Form
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