Service Request Ticket - # 41270

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2011 12:22 PM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070615[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.4GHz Intel Core 2 Duo #Z0E3
Serial No. SW87482YKX88 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS MAC OS X 10.8 (Mountain Lion) Software iWorks '08 preinstalled, Microsoft Office Pro 2004 from P0064063, Adobe Captivate v5 MAC from P0078636 transfer Captivate to W#20090460 JAN2012(TRI-Eugene MAC laptop); TRANSFERED to W#20120003-Priscilla H. of Filemaker Pro license on Maint(current v12) from P0080905 DEC2012 SR49173(please remove)

Wired NIC 00:1E:C2:00:6D:4B


Wireless NIC 00:1E:52:84:29:44


Bluetooth NIC 00:1E:52:DA:2A:4A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
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Entered by Date Memo
Tricia Flaherty Mar 07, 2011 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Mar 07, 2011 02:16 PM 
Disk media returned from TRI Eugen Don Hood
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Tricia Flaherty Jan 31, 2011 12:22 PM 
updated on T:\Adobe Captivate\Captivate_v5
\Captivate_v5_MAC
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