Service Request Ticket - # 41278

Service Request Information

CONTACT Name Sexton, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2011 02:53 PM
Department Human Resources Phone 88139
Location Email sextonw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100598[Edit Inv] (opens in a new window) Bldg/Room AD 305E
Service Tag Description HP OfficeJet Pro 8000 Printer #CB092A#B1H
Serial No. CN09O3Q1FG Location was Bill Sexton, Employee Relations Manager

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC 1C:C1:DE:4B:B2:51

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Feb 21, 2011 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Feb 17, 2011 04:57 PM 
I was there and we agreed to set it up on Monday
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Teresa Hutchinson Feb 17, 2011 03:41 PM 
Heather Mercer and Judy are wondering about the 
status of this, they really would like this today 
or asap.
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Todor Todorov Feb 17, 2011 11:09 AM 
left him a VM to see when he would be available
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Todor Todorov Feb 17, 2011 09:22 AM 
Task reassigned to Todor Todorov.
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Brian Berkley Feb 16, 2011 02:19 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Brian Berkley Feb 16, 2011 02:19 PM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Feb 15, 2011 03:20 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Feb 15, 2011 03:20 PM 
Bill stopped by today to check the status of this 
order.
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Karisa Mueller Jan 31, 2011 02:53 PM 
This is a local printer.  It will be sitting on
the back counter of ITC 008.  The invoice for
SR#41276 also has this printer on it.  There is
one invoice for both printers.
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