Service Request Ticket - # 41328

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2011 11:44 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080294[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY323674 Location PDR

Model CB516A Hostname wuclab2.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Fuser added via Maint Repair P0084130 SR46332 FEB2012, MAINT kit for HP LJP4515X from P0088536 SR49328 FEB2013 IP: 140.211.118.26 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:B3:26

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 14, 2011 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 14, 2011 02:35 PM 
I reset the maintenance kit on this printer.
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Teresa Hutchinson Feb 07, 2011 08:52 AM 
This is an HP printer, not a Xerox so we can't 
help fix it.  :(
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Lacey Davis Feb 03, 2011 12:20 PM 
Task reassigned to Adam Wehner.
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Lacey Davis Feb 03, 2011 11:58 AM 
This a HP printer and we only have maintenance
Xerox maintenance kits. Talked with Josh and he
ran into the same problem last week. Teresa
assigned a task to Adam last week.
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Karisa Mueller Feb 03, 2011 11:44 AM 
****This is an email****

Printer 2008 0294 in the WUC Computer Lab is
saying ¿replace maintenance kit¿. Thanks!!

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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