Service Request Ticket - # 41343

Service Request Information

CONTACT Name Holmes, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2011 01:38 PM
Department College of Education Phone 88731
Location Email holmesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100617[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 66HZ9P1 Description Dell OptiPlex 980 MiniTower, IntelCore i7 Quad 870
Serial No. 66HZ9P1 Location PDR 2023 Giveaway

CPU Intel Core i7-870QM w/ VT(2.93GHz, 8MB cache)


OS Unknown Software WIN 7 Pro 64 bit bundled with desktop, MS office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007,Avid-Pinnacle Studio Ultimate Collection 14 from VISA2010001842, 80/20 share:Adobe Acrobat PRo v9 and Photoshop Ext CS5 from P0076844; SECONDARY install for ALICIA of Snagit 2019 Single user License Education MAC/WIN VISA2018008744 *also on primary station W#20150178 for Alicia's use only MAR2019 SR#;

Wired NIC 84:2B:2B:B3:DC:22

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 11, 2011 11:57 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Feb 08, 2011 02:54 PM 
Invoice is with desktop
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Dale Goodell Feb 04, 2011 04:07 PM 
Task reassigned to Dale Goodell.
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Karisa Mueller Feb 04, 2011 01:38 PM 
This until will be located on the back counter of
ITC 008 with equip. setup form.  Invoice is not
included--Tricia will get it when she is back.
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