Service Request Ticket - # 41347

Service Request Information

CONTACT Name Bergeron, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2011 03:32 PM
Department Creative Arts/Music Phone 88802
Location Email berge@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100329[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo
Serial No. W804200EATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), AND Microsoft Office for Mac 20111 installed as 2008 from P0077403; Finale 2014c - use seat site license

Wired NIC C8:BC:C8:9B:27:7A


Wireless NIC F0:B4:79:15:07:09


Bluetooth NIC F0:B4:79:07:C7:EB

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 10, 2011 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 08, 2011 03:24 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Feb 07, 2011 08:39 AM 
Tom called on Friday, 2/4 to check the status of 
his machine.  He wanted to take it for the 
weekend if it was ready.
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Karisa Mueller Feb 04, 2011 03:32 PM 
This will be sitting on the back counter of ITC
008 with GFA setup form.
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