Service Request Ticket - # 41356

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2011 12:08 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 08, 2011 09:54 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Feb 08, 2011 09:54 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Feb 08, 2011 09:54 AM 
there were 2 tasks open for this same thing.
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Karisa Mueller Feb 07, 2011 12:08 PM 
The two printers in there are W#20080294[Edit Inv] and
W#20080293[Edit Inv].  Nan Lehto called and said one of them
needs a maintenance kit.
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