Service Request Ticket - # 41380

Service Request Information

CONTACT Name Reyes, Adalberto   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2011 12:01 PM
Department Admissions Office Phone 88532
Location Email reyesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060806[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. D1V92D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro Plus 2007 from P0061657 installed as Office Pro 2003

Wired NIC 00:1A:A0:49:CB:1F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 11, 2011 03:19 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 11, 2011 03:14 PM 
Task completed.  Took W#20060322; updated in
inventory.
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Tricia Flaherty Feb 11, 2011 02:29 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Feb 08, 2011 12:01 PM 
I am going to check with Dale on the location of
Admission's monitors that were just replaced but
he would like to get one back so he can have dual
screens at his workstation.
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