Service Request Ticket - # 41382

Service Request Ticket - # 41382

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Service Request Information

CONTACT	Name	Flaherty, Tricia	Date	Feb 08, 2011 02:17 PM
	Department	University Computing Solutions	Phone	88904
	Location		Email	flahert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20100599 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
	Serial No.	2HF5BP1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	WIN 7 Pro downgraded to WIN XP Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078666 installed as Office Pro Plus 2007
	Wired NIC	BC:30:5B:D0:7C:DB

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Tracking

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	Apr 29, 2011 04:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Apr 29, 2011 04:27 PM	these have been installed over Spring Break while I was gone	Add Attachment
Dale Goodell	Mar 15, 2011 01:14 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Dale Goodell	Mar 15, 2011 01:14 PM	All 8 machines have been imaged, bound, etc., and are with the monitors on the north wall of Fee Payment.	Add Attachment
Dale Goodell	Mar 01, 2011 08:09 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Feb 10, 2011 05:10 PM	When these have been imaged they can wait in the fee payment Hallway with SmartClassroom equipment going to HWC303(see signs on North Wall) You can put on hold at that time as the room won't be ready for deploymenht tell mid to late March at best. When I get any updates on deployment date I will update the task.	Add Attachment
Tricia Flaherty	Feb 10, 2011 05:03 PM	Contact changed from Nathan Sauer to Tricia Flaherty.	Add Attachment
Tricia Flaherty	Feb 10, 2011 05:03 PM	These are for a new Exercise Science Lab in Health and Wellness Center. It will need a basic lab image with Office 2007. There is no specialized software indicated at this time. This lab will be limited to Exercise Science Majors and not an open Student Tech lab.	Add Attachment
Karisa Mueller	Feb 08, 2011 02:17 PM	The 8 computers are W#20100599 - 20100606. They are stacked on the back counter of ITC 008. They need Office Pro Plus 2007.	Add Attachment