Service Request Ticket

Service Request Information

CONTACT	Name	Denton, Jeff	Date	Feb 08, 2011 04:40 PM
	Department	The Research Institute	Phone	89205
	Location		Email	dentonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080411 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 6M, VT 1333MHz FSB
	Serial No.	3P87JH1	Location	PDR
	CPU	Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)
	OS	Unknown	Software	Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003, Roxio Creator Dell Ed. and Cyberlink Power DVD v8 bundled with computer
	Wired NIC	00:21:70:33:C3:17

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	nhigginbotham09@wou.edu	88925

Entered by	Date	Memo
Nathan Higginbotham			Email Public
Entered by	Date	Memo
Nathan Higginbotham	Mar 02, 2011 09:16 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Higginbotham	Feb 28, 2011 10:23 AM	I delivered to Cindi.	Add Attachment
Nathan Higginbotham	Feb 28, 2011 10:21 AM	Task reassigned to Nathan Higginbotham.	Add Attachment
Nathan Higginbotham	Feb 28, 2011 09:24 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Nathan Higginbotham	Feb 28, 2011 09:24 AM	Priority changed from (2) High Priority to (3) Priority.	Add Attachment
Nathan Higginbotham	Feb 28, 2011 09:24 AM	Left another VM.	Add Attachment
Brian Berkley	Feb 28, 2011 09:23 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Gabriel Thrash	Feb 23, 2011 08:42 AM	called and left vmail.	Add Attachment
Tricia Flaherty	Feb 08, 2011 04:40 PM	This will be on counter in ITC008 with Invoice attached	Add Attachment