Service Request Ticket - # 41395

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2011 10:50 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC20843 Location PDR

Model #TB37211/a Hostname itc002.wou.edu
Notes IP: 140.211.114.23 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:55:D0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
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Entered by Date Memo
Courtney Carlson Feb 09, 2011 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Courtney Carlson Feb 09, 2011 12:27 PM 
The toner wasn't empty, but it was printing with
smears all over the pages. I replaced the cartridge.
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Teresa Hutchinson Feb 09, 2011 10:50 AM 
ITC 002 needs a new HP toner cartirege - HP 42X 
or HP 42A, if we can replace and bring the empty 
back to APSC - refill area.  Thanks!
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