Service Request Ticket - # 41419

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2011 11:22 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030751[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Brian Berkley Apr 25, 2011 09:22 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Apr 25, 2011 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 25, 2011 09:01 AM 
They need a mouse, keyboard, vga or dvi cable,
network cable, and power cords.
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Joshua Johnson Apr 19, 2011 04:33 PM 
the best time for this to be done is on friday.
all day friday will work.
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Lance Jewett Apr 19, 2011 03:32 PM 
Called left a VM about available times
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Brian Berkley Apr 18, 2011 03:58 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Lance Jewett Apr 13, 2011 11:16 AM 
It was never completed
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Gabriel Thrash Apr 11, 2011 01:09 PM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Apr 05, 2011 04:22 PM 
****This is an outgoing email****
Hi Trisha!

We were just following up with you regarding a 
service request that we have for you  (#41419)

Description: Would like a computer moved from the 
conference room into room 113.

We think this has been taken care of but wanted 
to make sure it has been resolved before we 
closed the ticket.  If we can be of assistance 
with this just let us know.

Thanks!
Teresa
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Nathan Higginbotham Mar 09, 2011 11:44 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Mar 09, 2011 11:33 AM 
will be finish setting it up tomorrow.
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Teresa Hutchinson Feb 14, 2011 08:37 AM 
****This is an outgoing email****
Hi Trisha,

We were just emailing you regarding a service 
request that we have for you. (#41419)

Would like a computer moved from the conference 
room into room 113.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Karisa Mueller Feb 10, 2011 11:22 AM 
The computer is W#20030751[Edit Inv].  The computer is
currently setting in the conference room  not
hooked up at all.
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