Service Request Ticket - # 41420

Service Request Information

CONTACT Name Smiles, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2011 01:56 PM
Department College of Education Phone 88526
Location Email smilest@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091442[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 2J2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F2:82


Wireless NIC 00:23:14:8E:75:8C


Bluetooth NIC F0:7B:CB:A8:46:A9

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 17, 2011 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 11, 2011 02:27 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Feb 10, 2011 01:56 PM 
This will be located on the back corner of ITC 
008 with a GFA setup form.
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