Service Request Ticket - # 41423

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2011 07:40 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090524[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 723TFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871,transfer to W#20130526 Adobe InDesign CS4 from P0074238 on SR53073

Wired NIC 00:26:B9:75:17:8E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 11, 2011 08:56 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Feb 11, 2011 08:56 AM 
renamed and bound
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Gabriel Thrash Feb 11, 2011 08:33 AM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Feb 11, 2011 07:40 AM 
20090524[Edit Inv]
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Teresa Hutchinson Feb 11, 2011 07:40 AM 
Nancy and her graveyard student were not able to 
log on to Nancy's computer.  It is giving an 
error message, Windows can't connect to the 
domain.  She would like help asap because she 
can't work.
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